Privacy Policy

Melton Tiles is committed to keeping secure the personal information provided to us. We take all reasonable precautions to protect the personal information we hold and protect it from misuse, alteration, loss and unauthorised access or disclosure.

Only staff that are authorised by Melton Tiles shall have access to any personal details and only for the purpose of the completing their role as per their employed position.

No data transmission over the Internet can be guaranteed to be 100 per cent secure. As a result, while we strive to protect users’ personal information, Melton Tiles cannot ensure or warrant the security of any information transmitted to it or from its online products or services, and users do so at their own risk. Once Melton Tiles receives your transmission, it makes every effort to ensure its security on its systems.

This information is held on secure servers in controlled facilities.

Ultimately, you are solely responsible for keeping your passwords and/or account information secret. You should be careful and responsible whenever you provide personal information.

Information we collect on our website
For each visitor to our website, our web server collects the following type of information for statistical purposes:

 

  • The number of users who visit the website,
  • The date and time of visits,
  • The number of pages viewed,
  • Traffic patterns

This is anonymous statistical data and no attempt will be made to identify users or their browsing activities. We use this data to evaluate our website performance and to improve the content we display to you.

Information Provided
The type of information that we collect from you will depend on what products and services you use on the website. When you provide us with personal details i.e. when applying for a product or online service, we will request personal information such as your name and address, your e-mail address and a contact phone number. This information is important so we may contact you when necessary on issues relating directly to the product or service.

 

We will not use your personal information for any purpose which is not related to the products or services we provide to you or for any purpose for which you would not reasonably expect us to use the information.

Inaccurate information will be corrected upon receiving advice to this effect from you. To ensure confidentiality, details of your personal information will be passed on to you only if we are satisfied that the information relates to you.

If we refuse to provide you with access or correct the personal information held about you by us, then we will provide reasons for such refusal.

Our website may contain links to other websites and those third party web sites may collect personal information about you. We are not responsible for the privacy practices of other businesses or the content of websites that are linked to our website. Melton Tiles encourages users to be aware when they leave the site and to read the privacy statements of each and every website that collects personally identifiable information.

Disclosure
Apart from where consented or disclosure is necessary to achieve the purpose for which personal information was submitted, it may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.

 

Your information may be used by Melton Tiles to enable us to offer you other products and services that will enhance our relationship with you. It is your decision whether you wish us to provide this service to you. We may release information about you where there is a duty to the public to disclose that information. However, we will not sell or disclose your information to any individual or entity outside Melton Tiles, for marketing purposes.

We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.

Information is collected in accordance with the principles contained in the Privacy Act 1988 and carries the authorisation of the use or disclosure of this information to Melton Tiles and the further use or disclosure of that information in any way deemed necessary to Melton Tiles.

Contact Details
If you require further information regarding our Privacy Policy, please contact us at the following address: privacy@meltontiles.com.au

 

Should you wish to read more information on privacy legislation or the National Privacy Principles we recommend that you visit the Federal Privacy

Commissioner’s web-site at: www.privacy.gov.au

 

Acceptance

You accept that your use of our website, acceptance of your quote, invoice or account includes your acceptance of this Privacy Policy.